Data protection

Data protection


Our core competence is in the Swiss real estate sector. As our customer, we take your rights and requirements in terms of data robustness and security very seriously. On that basis, we have decided, before the entry into force of the revised Federal Act on Data Protection, to handle your data in accordance with the strict requirements of the European General Data Protection Regulation (GDPR).

Data protection notice

This data protection notice is valid from May 25, 2018.

As the data controller, Intercity Group Holding AG advises its users that their personal data will be processed; in particular:

  • personal data (e.g. email address, first name, surname, title, address, telephone number, hereinafter referred to as ‘data’ or ‘personal data’) that is provided by users in the course of registration on the website (e.g. in relation to a contact request or newsletter subscription);
  • personal data transmitted by the user’s web browser each time they access the website and which is stored in the form of log files (also known as server log files). This data includes: The IP address (internet protocol address) of the accessing computer; name of the accessed site; date and time of the access; referring URL of the user to the accessed site; quantity of data transmitted; status alert for successful access; session ID number.

Purpose of the processing

As the data controller, Intercity Group Holding AG processes personal data for the following reasons:

  • to respond to user requests (e.g. management of requests from contacts, management of contacts’ requests for delivery of regular electronic newsletters containing promotional information on real estate offers from Intercity Group Holding AG);
  • to register users on the website;
  • technical management of the website and its operational functions, including resolution of technical problems, statistical analysis, tests and research;
  • to prevent fraudulent activity on or misuse of the website, or in connection with the website;
  • to comply with the requirements of relevant laws, to protect the security of an individual and the rights and property of Intercity Group Holding AG, and to prevent fraud or security or technical problems.

The legal basis for the processing of personal data is Art. 6 paras 1 a, b and f GDPR. Processing of personal data for the purpose of direct advertising is in the legitimate interest of Intercity Group Holding AG, according to Art. 6 para f GDPR.

How personal data is provided and what happens in the case of a refusal to provide it

Personal data is provided by the user on a voluntary basis. It is their decision whether to make their personal data available to Intercity Group Holding AG, and they may also withdraw any agreement given previously to the processing of personal data already provided. In the case of such withdrawal, use of the website of Intercity Group Holding AG may be hindered. By providing your personal data, you agree to the processing, storage and use of your data.

Processing procedures

Users’ personal data is processed only as necessary and is done so purely electronically, particularly in the form of: collection, registration, organization, storage, consultation, processing, alteration, selection, extraction, comparison, use, connection, access and communication, blocking, erasure and destruction of data. Processing procedures can be implemented electronically or non-electronically.

Access to data

Personal data is processed by Intercity Group Holding AG and, in particular, specifically by:

  • employees and consultants authorized to do so for the purposes of management of the website and ensuring the availability of its related services;
  • third-party companies (e.g. IT service providers, hosting services, etc.), to which Intercity Group Holding AG has outsourced processing procedures in the context of order processing.

Information about data

As the data controller, we may divulge information regarding your personal data. This information may be divulged only for the following purposes:

  • to comply with statutory obligations or those arising from regulations and guidelines contained in national or European legislation;
  • to use as defense before a court in the event of a legal dispute.

Disclosure of data

For the purpose of data processing, we share your data with our processor. In addition, your data will be shared only for the purposes of fulfilling the contractual relationship, in particular with your contracting parties, notaries and land registries.

Intercity Group Holding AG’s servers are located within Switzerland/the European Union.

Storage of data

Intercity Group Holding AG stores personal data for such time as is necessary to fulfill the purposes for which the data is collected and further processed, including any retention period that is required by the applicable law (e.g. retention of accounts information).

Use of cookies

To improve users’ experience of the website, Intercity Group Holding AG uses cookies. Cookies are small text files generally made up of letters and numbers stored by the user’s web browser and which contain pseudo-anonymized data. Cookies allow a website to recognize the user’s computer, track their movements through various pages of a website and identify a user who returns to a previously visited site. Cookies are used for technical, analytical and profiling purposes.

The website uses technical cookies to store the following information:

  • language preference
  • measurement unit preference
  • last search request
  • checklist ID
  • test site allocation in the context of AB tests
  • load balancing in distributed systems

Intercity Group Holding AG informs users that they may deactivate or remove cookies from their browser by following the instructions contained in the following links:

The website also uses analytical cookies deployed by third parties, such as Google (see also provisions on use of analytical programs and tracking tools), Adroll ( /Privatsphäre) and Haufe (

Specifically, these are:

  • a) Google Analytics
  • b) Universal Analytics
  • c) Google Remarketing and Retargeting
  • d) Facebook Remarketing and Retargeting

This website does not use profiling cookies.

Social media plugins

This website uses social media plugins provided by the main social networks (e.g. Facebook and Twitter). By visiting this website, browsing data can be transmitted directly to the relevant social network, even without any direct interaction by the user. The user acknowledges and agrees that operation of social network plugins is managed directly by the firm providing the plugin in question. If users use the plugins via the website (e.g. by accessing a social network with their login data or when linking their accounts), click on the relevant button (such as the ‘Like’ or ‘Share’ buttons on Facebook) and connect to that social network’s server, then the plugin content can be sent directly to the user’s browser.

Thus, Intercity Group Holding AG may, in accordance with the terms of use and data protection policy of the relevant social network, collect data pertaining to the user and add it to the personal data already collected on that user through their use of its services. If the user elects to share information with social networks, they share this information – relating to their preferences, for example – with Intercity Group Holding AG. To prevent collection of personal data by social networks, please refer to the relevant conditions on the social networks’ websites.

Rights of the data subject

You have a right to information about the processing of your personal data (such as the origin of this data, the reason for processing and modalities of the processing). You are furthermore entitled to object to future processing of your data, to limit such processing or to have your data erased. Finally, you may unsubscribe at any time from receipt of promotional material, conduct of market research or commercial messages.

In summary, you have a right to

  • information
  • rectification
  • erasure (right to be forgotten)
  • restriction of processing
  • data portability
  • object to the processing of your personal data,
  • by notifying the regulatory authorities.

To exercise these rights and request information, please contact the responsible controller.


The controller is Intercity Group Holding AG. Our processor is Atfront AG and any subcontractors. We are happy to provide an up-to-date list of these on request.